Lexaro Local's Privacy Policy

Lexaro Local Privacy Policy

1. Introduction
Lexaro Local is committed to protecting your privacy and providing transparency about how your information is collected, used, and protected. This Privacy Policy explains how we handle information when you visit our website, request a reputation audit, communicate with us, or use our services.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and other business information you provide through forms, inquiries, appointments, or onboarding.

Communication Data: Messages, inquiries, emails, text messages, and other communications between you and Lexaro Local.

Business and Service Data: Information necessary to provide reputation management, Google Business Profile optimization, local visibility, website, and related services.

Usage Data: Information about how visitors interact with our website, forms, pages, and services.

3. How We Use Your Information
We may use your information to:

Respond to inquiries and provide requested services

Provide free reputation audits and schedule appointments

Set up and manage services for customers

Communicate regarding inquiries, appointments, services, billing, and account matters

Send text messages and emails when you have provided the appropriate consent

Improve our website, services, and customer experience

Comply with applicable legal and regulatory requirements

4. SMS and Electronic Communications
If you provide your phone number and consent to receive text messages from Lexaro Local, we may send messages related to your inquiry, appointments, services, account, or other communications you have requested.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service.

5. Data Sharing
We do not sell your personal information. We may share information with trusted service providers that help us operate our website, communications, payment processing, customer management, analytics, and services. We may also disclose information when required by law or when reasonably necessary to protect our rights or comply with legal obligations.

6. Data Security
We take reasonable administrative and technical measures to protect information from unauthorized access, misuse, alteration, or disclosure. However, no electronic system can guarantee complete security.

7. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business records, meet legal obligations, resolve disputes, and enforce agreements.

8. Your Choices and Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information and opting out of certain communications.

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications and opt out of text messages by replying STOP.

9. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate our website, understand website usage, improve performance, and enhance the visitor experience.

10. Third-Party Services
Our website and services may use third-party providers for functions such as website hosting, communications, scheduling, payments, analytics, and business management. Information processed by those providers may also be subject to their respective privacy policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact:

Lexaro Local
Email: [email protected]
Phone: (949) 239-6797

Effective Date: September 21, 2026